Frequently Asked Questions

Senior Placement Software Designed Around Your Agency

HousingTree® - Senior Referral Management Software is a purpose-built senior placement platform designed specifically for referral agencies. The system adapts to your workflow, branding, and operational structure—so it supports how your agency actually works.


HousingTree is a secure, web-based senior placement platform refined over more than 15 years of real-world agency use. It supports daily placement workflows, scales as agencies grow, and adapts to how your business operates.

HousingTree is designed around real senior placement workflows. It helps organize clients, facilities, referrals, tasks, and follow-ups in one system, reducing manual work and helping you stay focused on placements.

As part of the network, agencies may receive live facility vacancy alerts posted directly by facility administrators.

Yes. Personalized onboarding and training are provided during setup to ensure you are comfortable using the system and understand its features.

Yes. Our support team is responsive and familiar with senior placement workflows. Questions are addressed promptly via email, with phone support available when needed.

Yes. HousingTree is continuously updated and improved based on real-world agency feedback and evolving industry needs.

We regularly release enhancements, performance improvements, and new features to ensure the platform remains reliable, secure, and aligned with how senior placement work evolves.

No. We believe the software should speak for itself. There is no pressure or obligation to purchase if HousingTree is not the right fit.

If additional customization is needed, we can discuss enhancements tailored to your workflow.

Yes. During setup, we can assist with importing existing facility data or publicly available state licensing data where applicable. Branding and invoicing templates are also customized.

HousingTree supports unlimited clients, facilities, resources, and placements. All data remains securely stored for as long as you are a client.

Yes. HousingTree is HIPAA-compliant and designed to meet healthcare industry security standards, including safeguards for electronic protected health information (ePHI).


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